Garage door spring broke and was in need of immediate replacement.
Mr. Sothram called our emergency troubleshooting number, and we made sure to arrive at his address within the hour with some new springs. First things first, Mr. Sothram urgently needed to get to work, so we manually raised the door for him to drive out. That also cleared our workspace for us, which made it much safer and easier to remove the old spring pair. We installed, balanced, and secured the new garage door springs, reconnected the opener, and ran our gauntlet of tests. That afternoon, Mr. Sothram sent us a thank you via text for the job well done on such short notice.
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* $29 service call - deducted from the service
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