Garage Door Off Track
Customer Issue: This minor car accident didn’t seriously damage the Wassermans’ garage door, but did push it out of its tracks.
Our Solution: After making sure to check the door and tracks for any sign of mechanical damage from the impact, our team manually lifted the door out of the tracks, repositioned it, and slid it back down into place.
Customer Issue: The door kept closing halfway before "changing its mind" and returning to the open position.
Our Solution: Our team recognized the signs of a sensor misalignment instantly, and sure enough found the alignment lights on the ocular sensors were red. After unscrewing, cleaning and then adjusting the sensors, the door was back in business. No other problems were found.
Customer Issue: The customer's door wouldn't open.
Our Solution: Our technician found that a cable had stretched out of position in Mrs. McCann's door. He replaced the cable and installed new nylon rollers and tested the door to make sure it was working properly.
Customer Issue: Mr. Villegas couldn't get his door opener to work.
Our Solution: Our technician found a broken circuit in the opener, replaced the board, and the opener started working again. He then checked the door's operation to make sure it was working properly.
Customer Issue: Mr. Montes discovered his garage door wouldn't open after one of the springs broke.
Our Solution: Our technician replaced both springs with heavier duty units and tightened all bolts. He then checked the door's balance to make sure it was working properly.